planet
polar light
Support chats to close in favor of Platinum Forum

Support chats to close in favor of Platinum Forum

The day has come! The Platinum Forum has absorbed all important information about the Noah, QDAO and BTCNEXT projects. Now, users can find answers to any anticipated questions there, instead of waiting for a response from the support managers in the chat groups. That’s why we are closing all support chats as of 1st June 2021.

Why are we closing the support chats?

The initial goal behind creating the Platinum Forum was to unite all knowledge about our diverse ecosystem of products in one place. Now we can proudly say that this goal has been achieved! All the necessary information about Noah Project, the QDAO ecosystem, BTCNEXT Exchange or even SpaceSwap can be reached in a few clicks! Given this fact, there’s no need to support the myriad chat groups on LINE and Telegram. They will all be closed on 1st June 2021, with the exception of the English QDAO chat.

The Platinum Forum is a versatile solution with a list of advantages:

  • A user-friendly interface
  • Easy searching by branches
  • A complete database for all our projects
  • An opportunity for live communication
  • Different types of content: FAQ’s, guides, etc.

You can always find more information about the Platinum Forum by reading this article.

How to use the Platinum Forum

To enter the forum, you need to use the same Login and Password as you use for Noah Custody Wallet. No need to create a new account. If you don’t know how to use the Platinum Forum, please see these simple instructions:

https://noahcity.org/en/blog/post/the-detailed-platinum-forum-manual

We sincerely hope we have your understanding on this matter. Closing the support chats allows us to release additional resources necessary for the effective development of the product ecosystem. However, the support accounts remain unchanged. You can post your questions on Telegram during the support managers’ working hours and get answers to any question of interest. Active support accounts:

  • @btcnextsupport24x7
  • @noahsupport3
  • @noahsupport4

Thanks for your support and understanding – together we’re making our projects stronger! Please don’t forget – support chats will be closed on 1st June.

You can always find all our updates first-hand, just follow these links:

Noah Project ecosystem: